Skip to main content

Stripe Checkout

Your online store accepts payments through Stripe — credit cards, debit cards, and Apple Pay/Google Pay (on supported devices).

Stripe was set up by Brandon during your onboarding. This page covers what you need to know to use it day-to-day.

How customers pay​

When a customer checks out:

  1. They click Proceed to Checkout on the cart page
  2. They fill in their shipping and contact info
  3. They enter their card details on the Stripe-hosted payment page
  4. Payment is processed automatically — they get an order confirmation email

You get an email notification and the order appears in your admin panel as Processing.

View your Stripe balance and payouts​

Log in to dashboard.stripe.com with your Stripe account.

  • Payments tab — every transaction with status and amount
  • Balance tab — your current balance and next payout date
  • Payouts — history of transfers to your bank account

Stripe pays out to your bank account on a rolling 2-day basis (or 7-day for new accounts).

Issue a refund​

See Managing Orders — refunds are processed directly from the order in your admin panel.

Test your checkout​

To make sure checkout works without charging a real card:

  1. Add a product to your cart and proceed to checkout
  2. Use Stripe's test card: 4242 4242 4242 4242
  3. Any future expiry date, any 3-digit CVC, any billing ZIP
  4. Complete the order — it should go through as a test payment

Test payments appear in your Stripe dashboard under Payments with a "Test" badge.

Stripe fees​

Stripe charges 2.9% + 30¢ per successful card transaction. This is deducted before payout — your Stripe balance shows the net amount after fees.

There is no monthly fee for using Stripe.

Questions?​

  • Stripe account issues: support.stripe.com
  • Checkout not working on your store: email brandon@woodhead.tech